Terms & Conditions
Educational information
Website content is general education and does not replace examination, diagnosis or treatment by a qualified veterinarian. Do not delay urgent veterinary care because of online information.
Appointments and emergencies
An online appointment submission is a request and becomes confirmed only after the clinic contacts the customer. For urgent or life-threatening concerns, call the clinic directly and seek prompt veterinary attention.
Services, charges and payments
Recommended care and estimated charges depend on clinical findings and services actually provided. Applicable cancellation, refund, payment and due-balance rules should be confirmed with the clinic.
Responsible use
Users must provide accurate information, avoid unlawful or abusive submissions and must not attempt unauthorised access to clinic systems or records.